Privacy Policy
Last Updated : 07/07/2026
At Ollii, your trust and your child's safety matters to us. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have, when you use our website and related services.
By using the Platform, you agree to the collection and use of information as described in this policy.
1.1 A Note on Children's Policy
Ollii is a kids' brand, but our Platform is intended to be used by parents, guardians, and adults on behalf of their children, not directly by children. We do not knowingly collect personal information directly from children under 18 without the involvement and consent of a parent or guardian. If you believe a child has provided us with personal information without parental consent, please contact us and we will promptly delete it.
1.2 Information We Collect
Name, email address, phone number, and delivery/billing address.
Your child's name, age/age group, and gender (only where voluntarily shared, e.g., for size or gifting recommendations).
Payment information (processed securely by our third-party payment gateway partners, we do not store your card, UPI, or bank details on our servers).
Any information you share with us via customer support, reviews, or feedback forms.
1.3 Information Collected Automatically
Device information, IP address, browser type, and operating system.
Pages visited, products viewed, time spent on the platform, and referral source.
Cookies and similar tracking technologies.
1.4 We use your information to-
Process and deliver your orders, and communicate order/delivery updates.
Provide customer support and respond to your queries.
Personalise your shopping experience (e.g., recommending age-appropriate products).
Send you order updates, offers, and marketing communications (with an option to opt out anytime).
Improve our Platform, products, and services.
Detect and prevent fraud, and comply with legal obligations.
1.5 Data Security
We use industry-standard security measures, including SSL encryption at checkout, to protect your personal information. While we take reasonable steps to safeguard your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
1.6 Cookies
We use cookies and similar technologies to remember your preferences, keep you signed in, understand how you use our Platform, and show you relevant products and offers. You can control or disable cookies through your browser settings, though some features of the Platform may not work as intended if you do.
1.7 Your Rights & Choices
You can access, update, or correct your personal information anytime by contacting us.
Opt out of marketing emails/SMS/WhatsApp messages using the unsubscribe link or by contacting us.
Request deletion of your account and associated personal data by writing to us.
1.8 Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law (e.g., for tax, accounting, or dispute-resolution purposes).
1.9 Third Party Links
Our Platform may contain links to third-party websites (such as social media). We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies separately.
1.10 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated "Last updated" date.
1.11 Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out to us.
Privacy Policy
Last Updated : 07/07/2026
At Ollii, your trust and your child's safety matters to us. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have, when you use our website and related services.
By using the Platform, you agree to the collection and use of information as described in this policy.
1.1 A Note on Children's Policy
Ollii is a kids' brand, but our Platform is intended to be used by parents, guardians, and adults on behalf of their children, not directly by children. We do not knowingly collect personal information directly from children under 18 without the involvement and consent of a parent or guardian. If you believe a child has provided us with personal information without parental consent, please contact us and we will promptly delete it.
1.2 Information We Collect
Name, email address, phone number, and delivery/billing address.
Your child's name, age/age group, and gender (only where voluntarily shared, e.g., for size or gifting recommendations).
Payment information (processed securely by our third-party payment gateway partners, we do not store your card, UPI, or bank details on our servers).
Any information you share with us via customer support, reviews, or feedback forms.
1.3 Information Collected Automatically
Device information, IP address, browser type, and operating system.
Pages visited, products viewed, time spent on the platform, and referral source.
Cookies and similar tracking technologies.
1.4 We use your information to-
Process and deliver your orders, and communicate order/delivery updates.
Provide customer support and respond to your queries.
Personalise your shopping experience (e.g., recommending age-appropriate products).
Send you order updates, offers, and marketing communications (with an option to opt out anytime).
Improve our Platform, products, and services.
Detect and prevent fraud, and comply with legal obligations.
1.5 Data Security
We use industry-standard security measures, including SSL encryption at checkout, to protect your personal information. While we take reasonable steps to safeguard your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
1.6 Cookies
We use cookies and similar technologies to remember your preferences, keep you signed in, understand how you use our Platform, and show you relevant products and offers. You can control or disable cookies through your browser settings, though some features of the Platform may not work as intended if you do.
1.7 Your Rights & Choices
You can access, update, or correct your personal information anytime by contacting us.
Opt out of marketing emails/SMS/WhatsApp messages using the unsubscribe link or by contacting us.
Request deletion of your account and associated personal data by writing to us.
1.8 Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law (e.g., for tax, accounting, or dispute-resolution purposes).
1.9 Third Party Links
Our Platform may contain links to third-party websites (such as social media). We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies separately.
1.10 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated "Last updated" date.
1.11 Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out to us.
Privacy Policy
Last Updated : 07/07/2026
At Ollii, your trust and your child's safety matters to us. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have, when you use our website and related services.
By using the Platform, you agree to the collection and use of information as described in this policy.
1.1 A Note on Children's Policy
Ollii is a kids' brand, but our Platform is intended to be used by parents, guardians, and adults on behalf of their children, not directly by children. We do not knowingly collect personal information directly from children under 18 without the involvement and consent of a parent or guardian. If you believe a child has provided us with personal information without parental consent, please contact us and we will promptly delete it.
1.2 Information We Collect
Name, email address, phone number, and delivery/billing address.
Your child's name, age/age group, and gender (only where voluntarily shared, e.g., for size or gifting recommendations).
Payment information (processed securely by our third-party payment gateway partners, we do not store your card, UPI, or bank details on our servers).
Any information you share with us via customer support, reviews, or feedback forms.
1.3 Information Collected Automatically
Device information, IP address, browser type, and operating system.
Pages visited, products viewed, time spent on the platform, and referral source.
Cookies and similar tracking technologies.
1.4 We use your information to-
Process and deliver your orders, and communicate order/delivery updates.
Provide customer support and respond to your queries.
Personalise your shopping experience (e.g., recommending age-appropriate products).
Send you order updates, offers, and marketing communications (with an option to opt out anytime).
Improve our Platform, products, and services.
Detect and prevent fraud, and comply with legal obligations.
1.5 Data Security
We use industry-standard security measures, including SSL encryption at checkout, to protect your personal information. While we take reasonable steps to safeguard your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
1.6 Cookies
We use cookies and similar technologies to remember your preferences, keep you signed in, understand how you use our Platform, and show you relevant products and offers. You can control or disable cookies through your browser settings, though some features of the Platform may not work as intended if you do.
1.7 Your Rights & Choices
You can access, update, or correct your personal information anytime by contacting us.
Opt out of marketing emails/SMS/WhatsApp messages using the unsubscribe link or by contacting us.
Request deletion of your account and associated personal data by writing to us.
1.8 Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law (e.g., for tax, accounting, or dispute-resolution purposes).
1.9 Third Party Links
Our Platform may contain links to third-party websites (such as social media). We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies separately.
1.10 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated "Last updated" date.
1.11 Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out to us.